Complaints
GARDA Property Group has a defined complaints resolution process. GARDA always endeavours to resolve all complaints from any party as expeditiously as possible.
Any investor who wishes to register a formal complaint should direct correspondence to:
Manager, Investor Relations
GPO Box 5270
Brisbane QLD 4001
GARDA is a member of an independent dispute resolution scheme, the Australian Financial Complaints Authority (“AFCA”), to assist with the resolution of all investor complaints that cannot be resolved internally. To lodge a complaint with AFCA, you can lodge a dispute online from their website www.afca.org.au/make-a-complaint/ or email to info@afca.org.au or post to:
Australian Financial Complaints Authority Limited
GPO Box 3
Melbourne Vic 3001